Terms of Service | Pharmacy Weight Loss Prestatyn
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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Prestatyn

Pharmacy Weight Loss Prestatyn
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Prestatyn, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Prestatyn is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) serving patients in Prestatyn and the surrounding areas of the United Kingdom. We provide clinically supervised weight loss consultations and prescription services through our secure online platform.

2. Eligibility

To use our services, you must:

We reserve the right to decline a request for treatment if our clinical team determines that the proposed medication is not suitable for you. This decision will always be made in your best interest.

3. Prescriptions and Clinical Approval

All prescription medications are issued only following a completed online consultation and clinical review by one of our registered prescribers. Submitting a consultation does not guarantee that a prescription will be issued.

Our pharmacist or prescriber retains full clinical discretion to approve, decline, or request further information before issuing any prescription. By submitting your consultation, you confirm that all information provided is accurate, complete, and up to date.

Prescriptions issued through our service are valid for use within our pharmacy only, unless otherwise stated. We do not supply prescription-only medicines without a valid prescription.

4. Payment

Payment is required at the time of placing your order. We accept major credit and debit cards. All transactions are processed securely. Prices displayed include VAT where applicable.

We will not charge you for any prescription medication that is declined by our clinical team. If payment has been taken prior to a clinical decision being made and treatment is subsequently declined, a full refund will be issued promptly.

5. Delivery

Once your consultation has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is made via a tracked postal or courier service to your specified UK address.

We cannot be held responsible for delays caused by third-party delivery providers, incorrect address details provided by the customer, or circumstances beyond our control. Please ensure your delivery address is accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order before it has been clinically approved and dispatched. To cancel, please contact us as soon as possible via our website contact form or by telephone.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription-only medicines, in accordance with UK pharmacy regulations. This does not affect your statutory rights.

If you receive a damaged or incorrect product, please contact us within 48 hours of receipt and we will resolve the matter promptly.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Prestatyn are intended to support, not replace, the advice of your regular GP or healthcare provider. We strongly recommend that you inform your GP of any medications prescribed through our service.

Weight loss medications carry risks and side effects. You will be made aware of these during your consultation. If you experience any adverse effects, you should stop taking the medication and seek medical advice immediately.

We do not accept liability for any health outcomes resulting from inaccurate or incomplete information provided during your consultation.

8. Data and Privacy

We process your personal and medical data in accordance with UK GDPR and our Privacy Policy. Your data is handled securely and will not be shared with third parties except where required for your clinical care or by law. We aim to respond to all data-related enquiries within 48 hours.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through our website or visit our pharmacy in Prestatyn. We are committed to providing a safe, transparent, and professional service to all our patients.